Support Center > Knowledge base> Tagged: SmartLog Pro
Tag: SmartLog Pro
37 Articles
Orange arrow Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?

Orange arrow Is TEAM5 limited to a specific number of SmartLogs?

  If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartLog V5, you will be limited to connecting 64 devices. Please contact Desco for additional information....
Orange arrow How often does the TEAM5 software collect ESD transactions from each SmartLog?

  TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polling cycle for 1 is approximately 5 seconds. Each SmartLog V5 added to the software will add an additional 5 seconds. For the SmartLog Pro®, it is e...
Orange arrow How many operators can be the SmartLog Pro® handle before you see its performance decrease?

  The SmartLog Pro® will handle hundreds of thousands of users without showing any sign of performance issues....
Tagged: SmartLog Pro

Orange arrow How many ESD tests can be stored on the SmartLog Pro®?

  The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding its memory. The SmartLog Pro® is intended to be used with the TEAM5 ESD Software which continuously polls all stored transactions freeing up any memo...
Orange arrow Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?

Orange arrow Does the SmartLog Pro® have WiFi capabilities?

  No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network....
Orange arrow Can we connect directly to the SmartLog Pro® via a COM port?

  No. The only connection option is through the embedded Ethernet module....
Orange arrow What are the circle icons on the far bottom left of the display of the SmartLog Pro®?

  Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating continuous communication with the software....
Orange arrow Do the humidity and temperature sensors need to be calibrated?

Orange arrow Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?

  No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack....
Orange arrow Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?

  This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the tester is grounded. We supply two washers on the back of the tester at the two screw positions to help with grounding. For the moisture, you can try appl...
Orange arrow What are the test limits of the wrist straps and footwear on the SmartLog Pro®?

  For more information regarding test limits see the TB-6594 - SmartLog Pro® Installation, Operation and Maintenance Guide....
Orange arrow What is the disable feature in the SmartLog Pro® used for?

  The Disable feature is intended to prevent users from using the SmartLog Pro® without turning off the power or removing it from its location. By entering in the date and time when you want the SmartLog Pro® to be enabled, it will automatically become disabled until that specified date and t...
Posted in: SmartLog Pro

Orange arrow Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?

  No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmartLog Pro. At the same time this update will affect the performance of the SmartLog X3 and SmartLog V4. If you wish to add a SmartLog Pro® to you...

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