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Tag: SmartLog Pro

37 Articles

Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?

5028 views

Yes....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

Is TEAM5 limited to a specific number of SmartLogs?

6300 views

If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartLog V5, you will be limited to connecting 64 devices. Please contact Desco for additional information....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

How often does the TEAM5 software collect ESD transactions from each SmartLog?

4249 views

TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polling cycle for 1 is approximately 5 seconds. Each SmartLog V5 added to the software will add an additional 5 seconds. For the SmartLog Pro®, it is e...

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?

4814 views

The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

How many operators can be the SmartLog Pro® handle before you see its performance decrease?

3156 views

The SmartLog Pro® will handle hundreds of thousands of users without showing any sign of performance issues....

Posted in: Hardware, SmartLog Pro

How many ESD tests can be stored on the SmartLog Pro®?

3521 views

The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding its memory. The SmartLog Pro® is intended to be used with the TEAM5 ESD Software which continuously polls all stored transactions freeing up any memo...

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?

3365 views

No....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?

2739 views

No....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

Does the SmartLog Pro® have WiFi capabilities?

2911 views

No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network....

Posted in: Hardware, SmartLog Pro

Can we connect directly to the SmartLog Pro® via a COM port?

2708 views

No. The only connection option is through the embedded Ethernet module....

Posted in: Hardware, SmartLog Pro

What are the circle icons on the far bottom left of the display of the SmartLog Pro®?

2394 views

Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating continuous communication with the software....

Posted in: TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

What are the USB Ports on the SmartLog Pro® for?

3195 views

These are expansion ports for future accessories....

Posted in: Hardware, SmartLog Pro

Do the humidity and temperature sensors need to be calibrated?

4018 views

No....

Posted in: Hardware, SmartLog Pro

Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?

3342 views

No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack....

Posted in: Hardware, SmartLog V5, SmartLog Pro

Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?

3233 views

This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the tester is grounded. We supply two washers on the back of the tester at the two screw positions to help with grounding. For the moisture, you can try appl...

Posted in: Hardware, SmartLog Pro

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