EMIT - Support Center - SmartLog Pro

advanced search

Support center

Knowledge base

Support links

Home

Tools

Tag: SmartLog Pro

37 Articles

Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?

4647 views

Yes....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

Is TEAM5 limited to a specific number of SmartLogs?

5695 views

If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartLog V5, you will be limited to connecting 64 devices. Please contact Desco for additional information....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

How often does the TEAM5 software collect ESD transactions from each SmartLog?

3911 views

TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polling cycle for 1 is approximately 5 seconds. Each SmartLog V5 added to the software will add an additional 5 seconds. For the SmartLog Pro®, it is e...

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog V5, SmartLog Pro

Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?

2458 views

No....

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

Does the SmartLog Pro® have WiFi capabilities?

2621 views

No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network....

Posted in: Hardware, SmartLog Pro

Can we connect directly to the SmartLog Pro® via a COM port?

2361 views

No. The only connection option is through the embedded Ethernet module....

Posted in: Hardware, SmartLog Pro

What are the circle icons on the far bottom left of the display of the SmartLog Pro®?

2173 views

Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating continuous communication with the software....

Posted in: TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

Do the humidity and temperature sensors need to be calibrated?

3555 views

No....

Posted in: Hardware, SmartLog Pro

Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?

3044 views

No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack....

Posted in: Hardware, SmartLog V5, SmartLog Pro

Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?

2851 views

This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the tester is grounded. We supply two washers on the back of the tester at the two screw positions to help with grounding. For the moisture, you can try appl...

Posted in: Hardware, SmartLog Pro

What are the test limits of the wrist straps and footwear on the SmartLog Pro®?

2594 views

For more information regarding test limits see the TB-6594 - SmartLog Pro® Installation, Operation and Maintenance Guide....

Posted in: Hardware, SmartLog Pro

What is the disable feature in the SmartLog Pro® used for?

2162 views

The Disable feature is intended to prevent users from using the SmartLog Pro® without turning off the power or removing it from its location. By entering in the date and time when you want the SmartLog Pro® to be enabled, it will automatically become disabled until that specified date and t...

Posted in: SmartLog Pro

Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?

2232 views

No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmartLog Pro. At the same time this update will affect the performance of the SmartLog X3 and SmartLog V4. If you wish to add a SmartLog Pro® to you...

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro

How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?

3558 views

First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory for a link to download the latest version. Next you will need to follow the procedure below for enabling the feature in the TEAM5 software: - Go to the ...

Posted in: Software, TEAM5, TEAM5 Enterprise, Hardware, SmartLog Pro