Support Center > Knowledge base> Tagged: SmartLog Pro
Tag: SmartLog Pro
37 Articles
Orange arrow Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?

5028 views
  Yes....
Orange arrow Is TEAM5 limited to a specific number of SmartLogs?

6300 views
  If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartLog V5, you will be limited to connecting 64 devices. Please contact Desco for additional information....
Orange arrow How often does the TEAM5 software collect ESD transactions from each SmartLog?

4249 views
  TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polling cycle for 1 is approximately 5 seconds. Each SmartLog V5 added to the software will add an additional 5 seconds. For the SmartLog Pro®, it is e...
Orange arrow What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?

4814 views
  The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users....
Orange arrow How many operators can be the SmartLog Pro® handle before you see its performance decrease?

3156 views
  The SmartLog Pro® will handle hundreds of thousands of users without showing any sign of performance issues....
Tagged: SmartLog Pro


Orange arrow How many ESD tests can be stored on the SmartLog Pro®?

3521 views
  The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding its memory. The SmartLog Pro® is intended to be used with the TEAM5 ESD Software which continuously polls all stored transactions freeing up any memo...
Orange arrow Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?

3365 views
  No....
Orange arrow Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?

2739 views
  No....
Orange arrow Does the SmartLog Pro® have WiFi capabilities?

2911 views
  No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network....
Orange arrow Can we connect directly to the SmartLog Pro® via a COM port?

2708 views
  No. The only connection option is through the embedded Ethernet module....
Orange arrow What are the circle icons on the far bottom left of the display of the SmartLog Pro®?

2394 views
  Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating continuous communication with the software....
Orange arrow What are the USB Ports on the SmartLog Pro® for?

3195 views
  These are expansion ports for future accessories....
Orange arrow Do the humidity and temperature sensors need to be calibrated?

4018 views
  No....
Orange arrow Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?

3342 views
  No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack....
Orange arrow Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?

3233 views
  This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the tester is grounded. We supply two washers on the back of the tester at the two screw positions to help with grounding. For the moisture, you can try appl...

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