EMIT Knowledge Basehttp://support.descoemit.com/?cid=31042Will the SmartLog V5 log test results without the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79696Yes. The Smartlog V5 memory will store up to 15,000 tests before exceeding its memory. A “MEMORY FULL” message will be displayed, at whicHardwareSmartLog V510/12/2016 5:32:02 PM1440Will the SmartLog V5 log test results without the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79696Yes. The Smartlog V5 memory will store up to 15,000 tests before exceeding its memory. A “MEMORY FULL” message will be displayed, at whicHardwareSmartLog V510/12/2016 5:32:02 PM1440Why doesn’t the SmartLog V5 power up?http://support.descoemit.com/article.aspx?cid=31042&aid=79700Verify the incoming voltage meets the power requirements referenced on the power supply as well as SmartLog V5 serial label. Verify the blade of thHardwareSmartLog V510/12/2016 5:33:26 PM1440Why doesn’t the SmartLog V5 power up?http://support.descoemit.com/article.aspx?cid=31042&aid=79700Verify the incoming voltage meets the power requirements referenced on the power supply as well as SmartLog V5 serial label. Verify the blade of thHardwareSmartLog V510/12/2016 5:33:26 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?http://support.descoemit.com/article.aspx?cid=31042&aid=79701Yes.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:18:53 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440Is TEAM5 limited to a specific number of SmartLogs? http://support.descoemit.com/article.aspx?cid=31042&aid=79703If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro10/12/2016 5:27:29 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440How often does the TEAM5 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=79704TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polliSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog V5SmartLog Pro9/2/2020 5:39:55 PM1440What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=79705The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:37:06 PM1440What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=79705The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:37:06 PM1440What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=79705The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:37:06 PM1440What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=79705The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:37:06 PM1440What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=79705The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:37:06 PM1440Can multiple supervisors have access to the TEAM5 Enterprise software at one time? http://support.descoemit.com/article.aspx?cid=31042&aid=79706Yes. Within the TEAM5 Enterprise software there is a feature called “Remote Admin”. This feature is located in Admin > Network Admin &SoftwareTEAM5 Enterprise10/12/2016 5:48:57 PM1440Can multiple supervisors have access to the TEAM5 Enterprise software at one time? http://support.descoemit.com/article.aspx?cid=31042&aid=79706Yes. Within the TEAM5 Enterprise software there is a feature called “Remote Admin”. This feature is located in Admin > Network Admin &SoftwareTEAM5 Enterprise10/12/2016 5:48:57 PM1440How many operators can be the SmarLog Pro® handle before you see its performance decrease?http://support.descoemit.com/article.aspx?cid=31042&aid=79707The SmartLog Pro® will handle hundreds of thousands of users without showing any sign of performance issues.HardwareSmartLog Pro9/2/2020 5:06:36 PM1440How many operators can be the SmarLog Pro® handle before you see its performance decrease?http://support.descoemit.com/article.aspx?cid=31042&aid=79707The SmartLog Pro® will handle hundreds of thousands of users without showing any sign of performance issues.HardwareSmartLog Pro9/2/2020 5:06:36 PM1440How many ESD tests can be stored on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79733The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding itsSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:56 PM1440How many ESD tests can be stored on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79733The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding itsSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:56 PM1440How many ESD tests can be stored on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79733The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding itsSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:56 PM1440How many ESD tests can be stored on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79733The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding itsSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:56 PM1440How many ESD tests can be stored on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79733The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding itsSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:56 PM1440Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79734No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:23:43 PM1440Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79734No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:23:43 PM1440Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79734No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:23:43 PM1440Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79734No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:23:43 PM1440Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79734No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:23:43 PM1440Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79735No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:22:46 PM1440Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79735No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:22:46 PM1440Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79735No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:22:46 PM1440Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79735No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:22:46 PM1440Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?http://support.descoemit.com/article.aspx?cid=31042&aid=79735No.SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:22:46 PM1440Does the SmartLog Pro® have WiFi capabilities?http://support.descoemit.com/article.aspx?cid=31042&aid=79737No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network.HardwareSmartLog Pro9/2/2020 5:04:57 PM1440Does the SmartLog Pro® have WiFi capabilities?http://support.descoemit.com/article.aspx?cid=31042&aid=79737No. The SmartLog Pro® has an embedded Ethernet module that requires a wired connection to the network.HardwareSmartLog Pro9/2/2020 5:04:57 PM1440Can we connect directly to the SmartLog Pro® via a COM port?http://support.descoemit.com/article.aspx?cid=31042&aid=79738No. The only connection option is through the embedded Ethernet module.HardwareSmartLog Pro9/2/2020 5:08:03 PM1440Can we connect directly to the SmartLog Pro® via a COM port?http://support.descoemit.com/article.aspx?cid=31042&aid=79738No. The only connection option is through the embedded Ethernet module.HardwareSmartLog Pro9/2/2020 5:08:03 PM1440What are the circle icons on the far bottom left of the display of the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79739Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating contiTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:21:21 PM1440What are the circle icons on the far bottom left of the display of the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79739Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating contiTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:21:21 PM1440What are the circle icons on the far bottom left of the display of the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79739Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating contiTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:21:21 PM1440What are the circle icons on the far bottom left of the display of the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79739Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating contiTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:21:21 PM1440What are the USB Ports on the SmartLog Pro® for?http://support.descoemit.com/article.aspx?cid=31042&aid=79740These are expansion ports for future accessories.HardwareSmartLog Pro9/2/2020 5:07:12 PM1440What are the USB Ports on the SmartLog Pro® for?http://support.descoemit.com/article.aspx?cid=31042&aid=79740These are expansion ports for future accessories.HardwareSmartLog Pro9/2/2020 5:07:12 PM1440Do the humidity and temperature sensors need to be calibrated?http://support.descoemit.com/article.aspx?cid=31042&aid=79741No.HardwareSmartLog Pro10/13/2016 5:52:41 PM1440Do the humidity and temperature sensors need to be calibrated?http://support.descoemit.com/article.aspx?cid=31042&aid=79741No.HardwareSmartLog Pro10/13/2016 5:52:41 PM1440Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79868No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack.HardwareSmartLog V5SmartLog Pro9/2/2020 5:10:39 PM1440Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79868No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack.HardwareSmartLog V5SmartLog Pro9/2/2020 5:10:39 PM1440Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79868No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack.HardwareSmartLog V5SmartLog Pro9/2/2020 5:10:39 PM1440Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?http://support.descoemit.com/article.aspx?cid=31042&aid=79869This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the testeHardwareSmartLog Pro4/27/2021 4:02:39 PM1440Why does the SmartLog Pro® not initiate the ESD test after placing my finger on the test switch?http://support.descoemit.com/article.aspx?cid=31042&aid=79869This could be due to poor grounding of the tester as well as low moisture levels of the operator testing. For the grounding, please confirm the testeHardwareSmartLog Pro4/27/2021 4:02:39 PM1440What are the test limits of the wrist straps and footwear on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79870For more information regarding test limits see the TB-6594 - SmartLog Pro® Installation, Operation and Maintenance Guide.HardwareSmartLog Pro9/2/2020 5:02:44 PM1440What are the test limits of the wrist straps and footwear on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=79870For more information regarding test limits see the TB-6594 - SmartLog Pro® Installation, Operation and Maintenance Guide.HardwareSmartLog Pro9/2/2020 5:02:44 PM1440What is the disable feature in the SmartLog Pro® used for?http://support.descoemit.com/article.aspx?cid=31042&aid=87160The Disable feature is intended to prevent users from using the SmartLog Pro® without turning off the power or removing it from its location. BySmartLog Pro9/2/2020 5:13:34 PM1440What is the schedule feature in the SmartLog Pro® used for?http://support.descoemit.com/article.aspx?cid=31042&aid=87163The Schedule feature allows you to view the programmed schedule for when the SmartLog Pro® will be disabled/enabled. The scheduling may only be dHardwareSmartLog Pro9/2/2020 5:09:00 PM1440What is the schedule feature in the SmartLog Pro® used for?http://support.descoemit.com/article.aspx?cid=31042&aid=87163The Schedule feature allows you to view the programmed schedule for when the SmartLog Pro® will be disabled/enabled. The scheduling may only be dHardwareSmartLog Pro9/2/2020 5:09:00 PM1440Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?http://support.descoemit.com/article.aspx?cid=31042&aid=88464No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:14:20 PM1440Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?http://support.descoemit.com/article.aspx?cid=31042&aid=88464No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:14:20 PM1440Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?http://support.descoemit.com/article.aspx?cid=31042&aid=88464No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:14:20 PM1440Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?http://support.descoemit.com/article.aspx?cid=31042&aid=88464No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:14:20 PM1440Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?http://support.descoemit.com/article.aspx?cid=31042&aid=88464No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:14:20 PM1440How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=88465First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory forSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro2/16/2017 2:20:45 PM1440How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=88465First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory forSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro2/16/2017 2:20:45 PM1440How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=88465First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory forSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro2/16/2017 2:20:45 PM1440How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=88465First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory forSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro2/16/2017 2:20:45 PM1440How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?http://support.descoemit.com/article.aspx?cid=31042&aid=88465First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory forSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro2/16/2017 2:20:45 PM1440How can you tell if the proximity reader on the SmartLog Pro® is active?http://support.descoemit.com/article.aspx?cid=31042&aid=88475Right when the unit turns on and before the EMIT screen is displayed you should be able to see the red LED blink from the HID Proximity reader. If yHardwareSmartLog Pro9/2/2020 5:06:03 PM1440How can you tell if the proximity reader on the SmartLog Pro® is active?http://support.descoemit.com/article.aspx?cid=31042&aid=88475Right when the unit turns on and before the EMIT screen is displayed you should be able to see the red LED blink from the HID Proximity reader. If yHardwareSmartLog Pro9/2/2020 5:06:03 PM1440How do you get the keypad back on the screen if you have disabled it?http://support.descoemit.com/article.aspx?cid=31042&aid=88531Press on the SmartLog Pro® icon on the bottom right of the screen. That will automatically take you to the admin settings, where you may navigatHardwareSmartLog Pro9/2/2020 5:03:14 PM1440How do you get the keypad back on the screen if you have disabled it?http://support.descoemit.com/article.aspx?cid=31042&aid=88531Press on the SmartLog Pro® icon on the bottom right of the screen. That will automatically take you to the admin settings, where you may navigatHardwareSmartLog Pro9/2/2020 5:03:14 PM1440How do you enable the footplate on the SmartLog Pro® if you have disabled it?http://support.descoemit.com/article.aspx?cid=31042&aid=88534To enable the footplate you first need to connect the footplate to the SmartLog Pro®. Once connected, go to the Admin menu on the SmartLog Pro bHardwareSmartLog Pro9/2/2020 5:01:52 PM1440How do you enable the footplate on the SmartLog Pro® if you have disabled it?http://support.descoemit.com/article.aspx?cid=31042&aid=88534To enable the footplate you first need to connect the footplate to the SmartLog Pro®. Once connected, go to the Admin menu on the SmartLog Pro bHardwareSmartLog Pro9/2/2020 5:01:52 PM1440How do you enable the relay on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=88535The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro®SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:09 PM1440How do you enable the relay on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=88535The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro®SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:09 PM1440How do you enable the relay on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=88535The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro®SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:09 PM1440How do you enable the relay on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=88535The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro®SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:09 PM1440How do you enable the relay on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=88535The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro®SoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro9/2/2020 5:15:09 PM1440What cleaning solution may be used to clean the footplate on a SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=9167699% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue.HardwareSmartLog V5SmartLog ProSmartLog Pro SESmartLog Pro 22/7/2023 4:16:11 PM1440What cleaning solution may be used to clean the footplate on a SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=9167699% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue.HardwareSmartLog V5SmartLog ProSmartLog Pro SESmartLog Pro 22/7/2023 4:16:11 PM1440What cleaning solution may be used to clean the footplate on a SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=9167699% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue.HardwareSmartLog V5SmartLog ProSmartLog Pro SESmartLog Pro 22/7/2023 4:16:11 PM1440What cleaning solution may be used to clean the footplate on a SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=9167699% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue.HardwareSmartLog V5SmartLog ProSmartLog Pro SESmartLog Pro 22/7/2023 4:16:11 PM1440What cleaning solution may be used to clean the footplate on a SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=9167699% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue.HardwareSmartLog V5SmartLog ProSmartLog Pro SESmartLog Pro 22/7/2023 4:16:11 PM1440How can you give free passage in one rotational direction on the SmartLog Pro® turnstile?http://support.descoemit.com/article.aspx?cid=31042&aid=91677The turnstile comes with key overrides located on the underside of the front panel. Key overrides are used to toggle between free passage and controlHardwareSmartLog Pro9/2/2020 5:00:07 PM1440How can you give free passage in one rotational direction on the SmartLog Pro® turnstile?http://support.descoemit.com/article.aspx?cid=31042&aid=91677The turnstile comes with key overrides located on the underside of the front panel. Key overrides are used to toggle between free passage and controlHardwareSmartLog Pro9/2/2020 5:00:07 PM1440How can you accommodate visitors that need access to an area where a SmartLog is restricting access?http://support.descoemit.com/article.aspx?cid=31042&aid=91678What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to theSoftwareTEAM5TEAM5 EnterpriseSmartLog V5SmartLog Pro5/30/2017 3:22:07 PM1440How can you accommodate visitors that need access to an area where a SmartLog is restricting access?http://support.descoemit.com/article.aspx?cid=31042&aid=91678What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to theSoftwareTEAM5TEAM5 EnterpriseSmartLog V5SmartLog Pro5/30/2017 3:22:07 PM1440How can you accommodate visitors that need access to an area where a SmartLog is restricting access?http://support.descoemit.com/article.aspx?cid=31042&aid=91678What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to theSoftwareTEAM5TEAM5 EnterpriseSmartLog V5SmartLog Pro5/30/2017 3:22:07 PM1440How can you accommodate visitors that need access to an area where a SmartLog is restricting access?http://support.descoemit.com/article.aspx?cid=31042&aid=91678What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to theSoftwareTEAM5TEAM5 EnterpriseSmartLog V5SmartLog Pro5/30/2017 3:22:07 PM1440How can you accommodate visitors that need access to an area where a SmartLog is restricting access?http://support.descoemit.com/article.aspx?cid=31042&aid=91678What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to theSoftwareTEAM5TEAM5 EnterpriseSmartLog V5SmartLog Pro5/30/2017 3:22:07 PM1440What can you do if the SmartLog Pro® shows NO TEST for footwear testing for all employees no matter what test limit settings are in use?http://support.descoemit.com/article.aspx?cid=31042&aid=93197Reboot the SmartLog Pro® by power cycling it. Check that the SmartLog Pro® is properly grounded and make sure the foot plate cable is connecHardwareSmartLog Pro9/2/2020 4:58:04 PM1440What can you do if the SmartLog Pro® shows NO TEST for footwear testing for all employees no matter what test limit settings are in use?http://support.descoemit.com/article.aspx?cid=31042&aid=93197Reboot the SmartLog Pro® by power cycling it. Check that the SmartLog Pro® is properly grounded and make sure the foot plate cable is connecHardwareSmartLog Pro9/2/2020 4:58:04 PM1440Can you perform a smock test against the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=95145The SmartLog Pro® tests the grounding integrity of the smock while worn by the operator. It does not perform a panel to panel test as recommendedHardwareSmartLog Pro6/26/2018 10:45:56 AM1440Can you perform a smock test against the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=95145The SmartLog Pro® tests the grounding integrity of the smock while worn by the operator. It does not perform a panel to panel test as recommendedHardwareSmartLog Pro6/26/2018 10:45:56 AM1440Will the TEAM5 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=95148TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields wiSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro1/22/2018 10:59:51 AM1440Will the TEAM5 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=95148TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields wiSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro1/22/2018 10:59:51 AM1440Will the TEAM5 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=95148TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields wiSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro1/22/2018 10:59:51 AM1440Will the TEAM5 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=95148TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields wiSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro1/22/2018 10:59:51 AM1440Will the TEAM5 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=95148TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields wiSoftwareTEAM5TEAM5 EnterpriseHardwareSmartLog Pro1/22/2018 10:59:51 AM1440Can you change the gateway and subnet mask settings on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=96772HardwareSmartLog Pro9/2/2020 4:59:16 PM1440Can you change the gateway and subnet mask settings on the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=96772HardwareSmartLog Pro9/2/2020 4:59:16 PM1440What can you do if you are receiving test results for wrist straps at the SmartLog Pro® when you do not have a wrist strap plugged in?http://support.descoemit.com/article.aspx?cid=31042&aid=97451We recommend that you clean the single wire jack with a burst of compressed air so the tester does not cumulate debris inside the jack. During repaHardwareSmartLog Pro9/2/2020 4:58:48 PM1440What can you do if you are receiving test results for wrist straps at the SmartLog Pro® when you do not have a wrist strap plugged in?http://support.descoemit.com/article.aspx?cid=31042&aid=97451We recommend that you clean the single wire jack with a burst of compressed air so the tester does not cumulate debris inside the jack. During repaHardwareSmartLog Pro9/2/2020 4:58:48 PM1440How do you repair the TEAM6 database?http://support.descoemit.com/article.aspx?cid=31042&aid=100785There is a Repair function found in the Admin - Database section of the program for this purpose.TEAM6 DesktopTEAM6 Server4/3/2020 2:01:26 PM1440How do you repair the TEAM6 database?http://support.descoemit.com/article.aspx?cid=31042&aid=100785There is a Repair function found in the Admin - Database section of the program for this purpose.TEAM6 DesktopTEAM6 Server4/3/2020 2:01:26 PM1440Is TEAM6 compatible with SmartLogs older than the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=100786The TEAM6 software is only compatible with the SmartLog Pro®. Any previous hardware version (SmartLog V5™, SmartLog V4™, SmartLog X3&TEAM6 DesktopTEAM6 Server9/3/2020 11:19:56 AM1440Is TEAM6 compatible with SmartLogs older than the SmartLog Pro®?http://support.descoemit.com/article.aspx?cid=31042&aid=100786The TEAM6 software is only compatible with the SmartLog Pro®. Any previous hardware version (SmartLog V5™, SmartLog V4™, SmartLog X3&TEAM6 DesktopTEAM6 Server9/3/2020 11:19:56 AM1440Can I import my TEAM5 data into TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=100787Yes. TEAM6 has an Import Data from TEAM5 feature in the Admin-Database section.TEAM6 DesktopTEAM6 Server4/3/2020 2:01:47 PM1440Can I import my TEAM5 data into TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=100787Yes. TEAM6 has an Import Data from TEAM5 feature in the Admin-Database section.TEAM6 DesktopTEAM6 Server4/3/2020 2:01:47 PM1440Is TEAM6 a free upgrade?http://support.descoemit.com/article.aspx?cid=31042&aid=100843TEAM6 is offered as an annual subscription or as a one-time permanent purchase. Existing TEAM5 customers may be eligible for an upgrade discount. PleTEAM6 DesktopTEAM6 Server4/3/2020 1:59:44 PM1440Is TEAM6 a free upgrade?http://support.descoemit.com/article.aspx?cid=31042&aid=100843TEAM6 is offered as an annual subscription or as a one-time permanent purchase. Existing TEAM5 customers may be eligible for an upgrade discount. PleTEAM6 DesktopTEAM6 Server4/3/2020 1:59:44 PM1440What are the differences between TEAM6 Desktop and Server?http://support.descoemit.com/article.aspx?cid=31042&aid=100844TEAM6 Server allows access to network administration, network status/reporting features, access control options, time clock options, and import/exporTEAM6 DesktopTEAM6 Server9/3/2020 11:21:59 AM1440What are the differences between TEAM6 Desktop and Server?http://support.descoemit.com/article.aspx?cid=31042&aid=100844TEAM6 Server allows access to network administration, network status/reporting features, access control options, time clock options, and import/exporTEAM6 DesktopTEAM6 Server9/3/2020 11:21:59 AM1440Is TEAM6 limited to a specific number of SmartLog Pro® units?http://support.descoemit.com/article.aspx?cid=31042&aid=100845No, there is no limit to the number of SmartLog Pro® units that may be added.TEAM6 DesktopTEAM6 Server9/2/2020 5:18:23 PM1440Is TEAM6 limited to a specific number of SmartLog Pro® units?http://support.descoemit.com/article.aspx?cid=31042&aid=100845No, there is no limit to the number of SmartLog Pro® units that may be added.TEAM6 DesktopTEAM6 Server9/2/2020 5:18:23 PM1440Will the TEAM6 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=100846Yes. TEAM6 has a field that you can mark if the user will be testing a smock and the SmartLog Pro® has a graphic indicating smock testing.TEAM6 DesktopTEAM6 Server9/2/2020 4:51:20 PM1440Will the TEAM6 software capture a smock test?http://support.descoemit.com/article.aspx?cid=31042&aid=100846Yes. TEAM6 has a field that you can mark if the user will be testing a smock and the SmartLog Pro® has a graphic indicating smock testing.TEAM6 DesktopTEAM6 Server9/2/2020 4:51:20 PM1440How often does the TEAM6 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=100847TEAM6 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog Pro®, it is estimated that theTEAM6 DesktopTEAM6 Server9/2/2020 4:50:41 PM1440How often does the TEAM6 software collect ESD transactions from each SmartLog?http://support.descoemit.com/article.aspx?cid=31042&aid=100847TEAM6 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog Pro®, it is estimated that theTEAM6 DesktopTEAM6 Server9/2/2020 4:50:41 PM1440When testing footwear, why do I receive “Error 3” on the screen?http://support.descoemit.com/article.aspx?cid=31042&aid=102221This would indicate a disconnect between the footplate and SmartLog Pro®. Please use the procedure below for resolving this issue: Turn the SmHardwareSmartLog Pro9/10/2020 3:24:56 PM1440When testing footwear, why do I receive “Error 3” on the screen?http://support.descoemit.com/article.aspx?cid=31042&aid=102221This would indicate a disconnect between the footplate and SmartLog Pro®. Please use the procedure below for resolving this issue: Turn the SmHardwareSmartLog Pro9/10/2020 3:24:56 PM1440When testing footwear, why does it “timeout” even though I am on the footplate and pressing the switch?http://support.descoemit.com/article.aspx?cid=31042&aid=102222This would indicate a disconnect between the footplate and SmartLog Pro®. This is a result of a loose or damaged footplate cable, footplate, SmarHardwareSmartLog Pro9/10/2020 3:24:26 PM1440When testing footwear, why does it “timeout” even though I am on the footplate and pressing the switch?http://support.descoemit.com/article.aspx?cid=31042&aid=102222This would indicate a disconnect between the footplate and SmartLog Pro®. This is a result of a loose or damaged footplate cable, footplate, SmarHardwareSmartLog Pro9/10/2020 3:24:26 PM1440How do you update the SmartLog Pro® using TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102223Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:30 AM1440How do you update the SmartLog Pro® using TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102223Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:30 AM1440How do you update the SmartLog Pro® using TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102223Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:30 AM1440How do you update the SmartLog Pro® using TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102223Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:30 AM1440How do you update the TEAM6 software?http://support.descoemit.com/article.aspx?cid=31042&aid=102224Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareTEAM6 DesktopTEAM6 Server9/3/2020 11:20:32 AM1440How do you update the TEAM6 software?http://support.descoemit.com/article.aspx?cid=31042&aid=102224Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareTEAM6 DesktopTEAM6 Server9/3/2020 11:20:32 AM1440How do you update the TEAM6 software?http://support.descoemit.com/article.aspx?cid=31042&aid=102224Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/RSoftwareTEAM6 DesktopTEAM6 Server9/3/2020 11:20:32 AM1440What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102225Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® doSoftwareHardwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:54 AM1440What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102225Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® doSoftwareHardwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:54 AM1440What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102225Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® doSoftwareHardwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:54 AM1440What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102225Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® doSoftwareHardwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:54 AM1440What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?http://support.descoemit.com/article.aspx?cid=31042&aid=102225Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® doSoftwareHardwareSmartLog ProTEAM6 DesktopTEAM6 Server9/3/2020 11:18:54 AM1440Where can I download the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103544The software may be downloaded here: http://desco.descoindustries.com/downloads/slp/configsetup.msiSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:29:08 AM1440Where can I download the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103544The software may be downloaded here: http://desco.descoindustries.com/downloads/slp/configsetup.msiSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:29:08 AM1440Where can I download the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103544The software may be downloaded here: http://desco.descoindustries.com/downloads/slp/configsetup.msiSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:29:08 AM1440Where can I get a license for the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103545The software requires valid license to operate. Upon installation, the software will run with a trial license and the expiration date is shown on theSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:28:30 AM1440Where can I get a license for the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103545The software requires valid license to operate. Upon installation, the software will run with a trial license and the expiration date is shown on theSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:28:30 AM1440Where can I get a license for the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103545The software requires valid license to operate. Upon installation, the software will run with a trial license and the expiration date is shown on theSoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:28:30 AM1440Why does the SmartLog Pro® SE display “Check wrist cord connection”?http://support.descoemit.com/article.aspx?cid=31042&aid=103546If your wrist strap cord is not plugged in or is plugged in incorrectly, this message will appear. Please check your connection and try your test agaHardwareSmartLog Pro SE9/1/2021 11:43:46 AM1440Why does the SmartLog Pro® SE display “Check wrist cord connection”?http://support.descoemit.com/article.aspx?cid=31042&aid=103546If your wrist strap cord is not plugged in or is plugged in incorrectly, this message will appear. Please check your connection and try your test agaHardwareSmartLog Pro SE9/1/2021 11:43:46 AM1440What is the purpose of the Access Control features named Current ESD pass and Prompt when expired?http://support.descoemit.com/article.aspx?cid=31042&aid=103799Current ESD pass When enabled, operators are required to have a previous ESD status of PASS in order for the relay to trigger and be granted access.SoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:33:15 AM1440What is the purpose of the Access Control features named Current ESD pass and Prompt when expired?http://support.descoemit.com/article.aspx?cid=31042&aid=103799Current ESD pass When enabled, operators are required to have a previous ESD status of PASS in order for the relay to trigger and be granted access.SoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:33:15 AM1440What is the purpose of the Access Control features named Current ESD pass and Prompt when expired?http://support.descoemit.com/article.aspx?cid=31042&aid=103799Current ESD pass When enabled, operators are required to have a previous ESD status of PASS in order for the relay to trigger and be granted access.SoftwareSmartLog Pro Manager WebSmartLog Pro SE4/5/2021 9:33:15 AM1440What are the requirements for running the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103922Here is a summary of the basic requirements: Windows OS (all versions) IIS with ASP.NET Microsoft SQL Compact 4 Edition (download link is includedSoftwareSmartLog Pro Manager Web11/1/2023 11:24:48 AM1440What are the requirements for running the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=103922Here is a summary of the basic requirements: Windows OS (all versions) IIS with ASP.NET Microsoft SQL Compact 4 Edition (download link is includedSoftwareSmartLog Pro Manager Web11/1/2023 11:24:48 AM1440How does the ID Expiration field in the operator screen work?http://support.descoemit.com/article.aspx?cid=31042&aid=105771If an operator has an ID Expiration date set (if it is not set, this means it does not expire) then access will be denied at the SmartLog Pro® SESoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE9/1/2021 11:53:40 AM1440How does the ID Expiration field in the operator screen work?http://support.descoemit.com/article.aspx?cid=31042&aid=105771If an operator has an ID Expiration date set (if it is not set, this means it does not expire) then access will be denied at the SmartLog Pro® SESoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE9/1/2021 11:53:40 AM1440How does the ID Expiration field in the operator screen work?http://support.descoemit.com/article.aspx?cid=31042&aid=105771If an operator has an ID Expiration date set (if it is not set, this means it does not expire) then access will be denied at the SmartLog Pro® SESoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE9/1/2021 11:53:40 AM1440How does the ID Expiration field in the operator screen work?http://support.descoemit.com/article.aspx?cid=31042&aid=105771If an operator has an ID Expiration date set (if it is not set, this means it does not expire) then access will be denied at the SmartLog Pro® SESoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE9/1/2021 11:53:40 AM1440What can cause a SmartLog Pro® SE to not be located by the SLP Config program?http://support.descoemit.com/article.aspx?cid=31042&aid=105966If the SmartLog Pro® SE units are not on the same subnet as the computer or server hosting the SLP Config software, that will cause this problem.SoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE10/25/2021 4:38:03 PM1440What can cause a SmartLog Pro® SE to not be located by the SLP Config program?http://support.descoemit.com/article.aspx?cid=31042&aid=105966If the SmartLog Pro® SE units are not on the same subnet as the computer or server hosting the SLP Config software, that will cause this problem.SoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE10/25/2021 4:38:03 PM1440What can cause a SmartLog Pro® SE to not be located by the SLP Config program?http://support.descoemit.com/article.aspx?cid=31042&aid=105966If the SmartLog Pro® SE units are not on the same subnet as the computer or server hosting the SLP Config software, that will cause this problem.SoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE10/25/2021 4:38:03 PM1440What can cause a SmartLog Pro® SE to not be located by the SLP Config program?http://support.descoemit.com/article.aspx?cid=31042&aid=105966If the SmartLog Pro® SE units are not on the same subnet as the computer or server hosting the SLP Config software, that will cause this problem.SoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SE10/25/2021 4:38:03 PM1440What are the differences in the user roles in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=106342Role is important because it defines access rights within the software: Owner has full access to all available functionality Admin has full accessSoftwareSmartLog Pro Manager Web2/2/2022 3:36:17 PM1440What are the differences in the user roles in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=106342Role is important because it defines access rights within the software: Owner has full access to all available functionality Admin has full accessSoftwareSmartLog Pro Manager Web2/2/2022 3:36:17 PM1440What do the result codes in the SmartLog Pro Manager Web Software's Operator Last Known ESD Status widget mean?http://support.descoemit.com/article.aspx?cid=31042&aid=106344The Operator last known ESD status widget displays various results which are summarized below. You may view the detailed status entry results by clicSoftwareSmartLog Pro Manager Web2/2/2022 3:35:41 PM1440What do the result codes in the SmartLog Pro Manager Web Software's Operator Last Known ESD Status widget mean?http://support.descoemit.com/article.aspx?cid=31042&aid=106344The Operator last known ESD status widget displays various results which are summarized below. You may view the detailed status entry results by clicSoftwareSmartLog Pro Manager Web2/2/2022 3:35:41 PM1440Why do I receive a “No Test” message when testing footwear?http://support.descoemit.com/article.aspx?cid=31042&aid=106349There may be a loose ground connection or bad ground. If you remove the tester off the bracket and look at the green terminal on the back (as pictureHardwareSmartLog Pro SE2/3/2022 3:06:33 PM1440Why do I receive a “No Test” message when testing footwear?http://support.descoemit.com/article.aspx?cid=31042&aid=106349There may be a loose ground connection or bad ground. If you remove the tester off the bracket and look at the green terminal on the back (as pictureHardwareSmartLog Pro SE2/3/2022 3:06:33 PM1440When do I need to recalibrate the SmartLog Pro® SE and how can I do it?http://support.descoemit.com/article.aspx?cid=31042&aid=106351Frequency of recalibration should be based on the critical nature of those ESD sensitive items handled and the risk of failure for the ESD protectiveHardwareSmartLog Pro SE2/3/2022 3:56:43 PM1440When do I need to recalibrate the SmartLog Pro® SE and how can I do it?http://support.descoemit.com/article.aspx?cid=31042&aid=106351Frequency of recalibration should be based on the critical nature of those ESD sensitive items handled and the risk of failure for the ESD protectiveHardwareSmartLog Pro SE2/3/2022 3:56:43 PM1440Can you restore deleted operators from the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=106367When removing operators from the software that had prior data, it hides rather than deletes them. When you select Delete it simply removes them fromSoftwareSmartLog Pro Manager Web11/1/2023 11:23:37 AM1440Can you restore deleted operators from the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=106367When removing operators from the software that had prior data, it hides rather than deletes them. When you select Delete it simply removes them fromSoftwareSmartLog Pro Manager Web11/1/2023 11:23:37 AM1440Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?http://support.descoemit.com/article.aspx?cid=31042&aid=108600SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog PrSoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SESmartLog Pro 22/28/2023 4:46:02 PM1440Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?http://support.descoemit.com/article.aspx?cid=31042&aid=108600SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog PrSoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SESmartLog Pro 22/28/2023 4:46:02 PM1440Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?http://support.descoemit.com/article.aspx?cid=31042&aid=108600SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog PrSoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SESmartLog Pro 22/28/2023 4:46:02 PM1440Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?http://support.descoemit.com/article.aspx?cid=31042&aid=108600SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog PrSoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SESmartLog Pro 22/28/2023 4:46:02 PM1440Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?http://support.descoemit.com/article.aspx?cid=31042&aid=108600SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog PrSoftwareHardwareSmartLog Pro Manager WebSmartLog Pro SESmartLog Pro 22/28/2023 4:46:02 PM1440Can the SmartLog Pro® 2 be connected to an external monitor?http://support.descoemit.com/article.aspx?cid=31042&aid=108601Yes. It has a VGA Port that outputs a mirrored image of the tester’s display to an external monitor. The native video resolution is 800 x 480.HardwareSmartLog Pro 22/28/2023 4:45:11 PM1440Can the SmartLog Pro® 2 be connected to an external monitor?http://support.descoemit.com/article.aspx?cid=31042&aid=108601Yes. It has a VGA Port that outputs a mirrored image of the tester’s display to an external monitor. The native video resolution is 800 x 480.HardwareSmartLog Pro 22/28/2023 4:45:11 PM1440How many ESD tests can be stored on the SmartLog Pro® 2?http://support.descoemit.com/article.aspx?cid=31042&aid=108787The SmartLog Pro®2 will store thousands of transactions before exceeding its memory. The SmartLog Pro® 2 is intended to be used with the SmartLog ProGeneralHardwareSmartLog Pro 22/28/2023 4:44:49 PM1440How many ESD tests can be stored on the SmartLog Pro® 2?http://support.descoemit.com/article.aspx?cid=31042&aid=108787The SmartLog Pro®2 will store thousands of transactions before exceeding its memory. The SmartLog Pro® 2 is intended to be used with the SmartLog ProGeneralHardwareSmartLog Pro 22/28/2023 4:44:49 PM1440How many ESD tests can be stored on the SmartLog Pro® 2?http://support.descoemit.com/article.aspx?cid=31042&aid=108787The SmartLog Pro®2 will store thousands of transactions before exceeding its memory. The SmartLog Pro® 2 is intended to be used with the SmartLog ProGeneralHardwareSmartLog Pro 22/28/2023 4:44:49 PM1440When do I need to recalibrate the SmartLog Pro® 2 and how can I do it?http://support.descoemit.com/article.aspx?cid=31042&aid=108788Frequency of re-calibration should be based on the critical nature of those ESD sensitive items handled and the risk of failure for the ESD protectivGeneralHardwareSmartLog Pro 211/16/2023 10:31:08 AM1440When do I need to recalibrate the SmartLog Pro® 2 and how can I do it?http://support.descoemit.com/article.aspx?cid=31042&aid=108788Frequency of re-calibration should be based on the critical nature of those ESD sensitive items handled and the risk of failure for the ESD protectivGeneralHardwareSmartLog Pro 211/16/2023 10:31:08 AM1440When do I need to recalibrate the SmartLog Pro® 2 and how can I do it?http://support.descoemit.com/article.aspx?cid=31042&aid=108788Frequency of re-calibration should be based on the critical nature of those ESD sensitive items handled and the risk of failure for the ESD protectivGeneralHardwareSmartLog Pro 211/16/2023 10:31:08 AM1440Does the SmartLog Pro®2 have Wi-Fi capabilities?http://support.descoemit.com/article.aspx?cid=31042&aid=108789Yes. Use the Wi-Fi setup to wirelessly connect the SmartLog Pro® 2 to the network in instances where a direct Ethernet cable is not used.GeneralHardwareSmartLog Pro 23/7/2023 5:16:35 PM1440Does the SmartLog Pro®2 have Wi-Fi capabilities?http://support.descoemit.com/article.aspx?cid=31042&aid=108789Yes. Use the Wi-Fi setup to wirelessly connect the SmartLog Pro® 2 to the network in instances where a direct Ethernet cable is not used.GeneralHardwareSmartLog Pro 23/7/2023 5:16:35 PM1440Does the SmartLog Pro®2 have Wi-Fi capabilities?http://support.descoemit.com/article.aspx?cid=31042&aid=108789Yes. Use the Wi-Fi setup to wirelessly connect the SmartLog Pro® 2 to the network in instances where a direct Ethernet cable is not used.GeneralHardwareSmartLog Pro 23/7/2023 5:16:35 PM1440How can you manage the size of the database in the SmartLog Pro Manager Web Software to improve speed and performance?http://support.descoemit.com/article.aspx?cid=31042&aid=108801Here are some tips for dealing with large databases: Use the Database Purge feature in the Options to reduce the size of the database. Evaluate how mGeneralSoftwareSmartLog Pro Manager Web3/8/2023 1:48:40 PM1440How can you manage the size of the database in the SmartLog Pro Manager Web Software to improve speed and performance?http://support.descoemit.com/article.aspx?cid=31042&aid=108801Here are some tips for dealing with large databases: Use the Database Purge feature in the Options to reduce the size of the database. Evaluate how mGeneralSoftwareSmartLog Pro Manager Web3/8/2023 1:48:40 PM1440How can you manage the size of the database in the SmartLog Pro Manager Web Software to improve speed and performance?http://support.descoemit.com/article.aspx?cid=31042&aid=108801Here are some tips for dealing with large databases: Use the Database Purge feature in the Options to reduce the size of the database. Evaluate how mGeneralSoftwareSmartLog Pro Manager Web3/8/2023 1:48:40 PM1440How can you set the SmartLog Pro Manager Web Software to create reports for operators that did not test?http://support.descoemit.com/article.aspx?cid=31042&aid=110123Operators with an “Expired” status are those who have not tested for the day or not tested recently. If you want to capture all of those operators,SoftwareSmartLog Pro Manager Web6/19/2023 11:01:39 AM1440How can you set the SmartLog Pro Manager Web Software to create reports for operators that did not test?http://support.descoemit.com/article.aspx?cid=31042&aid=110123Operators with an “Expired” status are those who have not tested for the day or not tested recently. If you want to capture all of those operators,SoftwareSmartLog Pro Manager Web6/19/2023 11:01:39 AM1440How do you update the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=110432Open the SLP Config App. It will clearly indicate if there are new updates available. Please refer to the brief video below for instructions on perfoSoftwareSmartLog Pro Manager Web11/1/2023 11:22:41 AM1440How do you update the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=110432Open the SLP Config App. It will clearly indicate if there are new updates available. Please refer to the brief video below for instructions on perfoSoftwareSmartLog Pro Manager Web11/1/2023 11:22:41 AM1440How do you reuse a Test ID in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=110478In order to reuse an existing Test ID, you will need to remove the original Test ID. After deleting an operator, their profile remains valid in the dSoftwareSmartLog Pro Manager Web11/16/2023 10:23:20 AM1440How do you reuse a Test ID in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=110478In order to reuse an existing Test ID, you will need to remove the original Test ID. After deleting an operator, their profile remains valid in the dSoftwareSmartLog Pro Manager Web11/16/2023 10:23:20 AM1440Can you make changes to multiple operators in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=111255Yes, you are able to make changes to certain fields in the Operator screen. You may use the filter options in the Operator screen to show the groupGeneralSoftwareSmartLog Pro Manager Web11/1/2023 11:35:08 AM1440Can you make changes to multiple operators in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=111255Yes, you are able to make changes to certain fields in the Operator screen. You may use the filter options in the Operator screen to show the groupGeneralSoftwareSmartLog Pro Manager Web11/1/2023 11:35:08 AM1440Can you make changes to multiple operators in the SmartLog Pro Manager Web Software?http://support.descoemit.com/article.aspx?cid=31042&aid=111255Yes, you are able to make changes to certain fields in the Operator screen. You may use the filter options in the Operator screen to show the groupGeneralSoftwareSmartLog Pro Manager Web11/1/2023 11:35:08 AM1440How do you configure the proximity reader on the SmartLog Pro®2?http://support.descoemit.com/article.aspx?cid=31042&aid=111261The SmartLog Pro® 2 contains an rf IDEAS WAVE ID®Plus reader capable of reading virtually any proximity or contactless card type in the world. The duHardwareSmartLog Pro 211/2/2023 5:21:13 PM1440How do you configure the proximity reader on the SmartLog Pro®2?http://support.descoemit.com/article.aspx?cid=31042&aid=111261The SmartLog Pro® 2 contains an rf IDEAS WAVE ID®Plus reader capable of reading virtually any proximity or contactless card type in the world. The duHardwareSmartLog Pro 211/2/2023 5:21:13 PM1440How do you connect the SmartLog Pro®2 to an Alvarado EDC turnstile?http://support.descoemit.com/article.aspx?cid=31042&aid=111354You may use the procedure in the video linked below: https://youtu.be/jUueTy9N29s https://youtu.be/jUueTy9N29sThis process is also covered in the THardwareSmartLog Pro 211/16/2023 10:52:03 AM1440How do you connect the SmartLog Pro®2 to an Alvarado EDC turnstile?http://support.descoemit.com/article.aspx?cid=31042&aid=111354You may use the procedure in the video linked below: https://youtu.be/jUueTy9N29s https://youtu.be/jUueTy9N29sThis process is also covered in the THardwareSmartLog Pro 211/16/2023 10:52:03 AM1440