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Category: Hardware
48 Articles
Orange arrow Will the SmartLog V5 log test results without the TEAM5 software?

5584 views
  Yes. The Smartlog V5 memory will store up to 15,000 tests before exceeding its memory. A “MEMORY FULL” message will be displayed, at which point you can no longer records tests. The SmartLog V5 is intended to be used with the TEAM5 ESD Software which continuously polls all stored transa...
Posted in: Hardware, SmartLog V5

Orange arrow Why does the SmartLog Pro SE display “Check wrist cord connection”?

1891 views
  If your wrist strap cord is not plugged in or is plugged in incorrectly, this message will appear. Please check your connection and try your test again. If you are doing footwear tests, please make sure the foot plate cable is securely connected on both ends. A loose cable can also cause this er...
Orange arrow How does the ID Expiration field in the operator screen work?

916 views
  If an operator has an ID Expiration date set (if it is not set, this means it does not expire) then access will be denied at the SmartLog Pro® SE if the operator attempts to use the tester on or after that date. That operator will get an Access Denied message if they enter or scan an ID until ...
Orange arrow What can cause a SmartLog Pro® SE to not be located by the SLP Config program?

1200 views
  If the SmartLog Pro® SE units are not on the same subnet as the computer or server hosting the SLP Config software, that will cause this problem. Windows Firewall settings can also block access to the testers. Updating the firewall settings or disabling the firewall can help. If UDP or Port ...
Orange arrow Why do I receive a “No Test” message when testing footwear?

899 views
  There may be a loose ground connection or bad ground. If you remove the tester off the bracket and look at the green terminal on the back (as pictured below), please make sure the ground wire is secure and making good contact. Also, check the connection being made at the outlet....
Orange arrow What cleaning solution may be used to clean the footplate on a SmartLog?

3144 views
  99% Isopropyl alcohol is the best choice for cleaning because it leaves little to no residue....
Orange arrow How many ESD tests can be stored on the SmartLog Pro® 2?

1128 views
  The SmartLog Pro®2 will store thousands of transactions before exceeding its memory. The SmartLog Pro® 2 is intended to be used with the SmartLog Pro Manager Web Software which continuously receives all transactions made at the tester, thus freeing up any memory being used. Internal flash memory al...
Orange arrow Can the SmartLog Pro® 2 be connected to an external monitor?

937 views
  Yes. It has a VGA Port that outputs a mirrored image of the tester’s display to an external monitor. The native video resolution is 800 x 480....
Orange arrow Is the SmartLog Pro Manager Web Software compatible with SmartLogs older than the SmartLog Pro® SE?

782 views
  SmartLog Pro® Manager is only compatible with the SmartLog Pro® SE and SmartLog Pro® 2 models. SmartLog Pro® models may be converted into SmartLog Pro® SE models with the purchase of a new SD card that has the correct programming. Please contact the EMIT Factory for more details....
Orange arrow Does the SmartLog Pro®2 have Wi-Fi capabilities?

1378 views
  Yes. Use the Wi-Fi setup to wirelessly connect the SmartLog Pro® 2 to the network in instances where a direct Ethernet cable is not used....
Orange arrow Can the footplate from previous SmartLog versions be used with the new SmartLog Pro®?

3219 views
  No. The SmartLog Pro® uses a mini din-6 cable appose to previous models which use either a RJ11 jack or 3.5mm stereo jack....
Orange arrow Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?

2371 views
  No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmartLog Pro. At the same time this update will affect the performance of the SmartLog X3 and SmartLog V4. If you wish to add a SmartLog Pro® to you...
Orange arrow How do you enable the relay on the SmartLog Pro®?

2794 views
  The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro® manual TB-6594, which is available for download here:http://documents.descoemit.com/pdf/TB-6594.pdf To enable the relay time in the TEAM5 software, t...
Orange arrow How many ESD tests can be stored on the SmartLog Pro®?

3378 views
  The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding its memory. The SmartLog Pro® is intended to be used with the TEAM5 ESD Software which continuously polls all stored transactions freeing up any memo...
Orange arrow Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?

4830 views
  Yes....

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