!
MENU
Toggle navigation
Products
Monitors
Single-Wire
Dual-Wire
Ionization
Local Ionization
Laminar Flow Hood
Room Ionization
Access Control
SmartLog Pro
Combo Tester X3
Data Acquisition
SIM Software
TEAM 5 Software
Measurement
Charged Plate Analyzer
Factory Closeouts
Custom Products
What's New
Resources
Videos
LOGIN
SHOP
CART (
1
)
SUBSCRIBE TO OUR EMAIL LIST - Be the first to know
about exclusive deals, tips, new products & more!
Support Center
>
Knowledge base
>
Category: TEAM5 Enterprise
Search
All these words:
Exact phrase:
Any of these words:
-- All Categories --
General
- SmartLog Pro
- Hardware
- Software
- SmartLog V5
TEAM6 Server
TEAM6 Desktop
SmartLog Pro SE
SmartLog Pro Manager Web
SmartLog Pro 2
TEAM5 Enterprise
TEAM5
advanced search
Support center
Knowledge base
Support links
Home
Tools
Share
Category: TEAM5 Enterprise
14 Articles
Is TEAM5 compatible with both the SmartLog Pro® and SmartLog V5?
4729 views
Yes....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog V5
,
SmartLog Pro
Tagged:
SmartLog V5
,
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
Is TEAM5 limited to a specific number of SmartLogs?
5847 views
If you are using the direct IP method of communication, there is no limit. If you are using the virtual com port communication method with the SmartLog V5, you will be limited to connecting 64 devices. Please contact Desco for additional information....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog V5
,
SmartLog Pro
Tagged:
SmartLog V5
,
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
How often does the TEAM5 software collect ESD transactions from each SmartLog?
4001 views
TEAM5 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog V5, it is estimated that the polling cycle for 1 is approximately 5 seconds. Each SmartLog V5 added to the software will add an additional 5 seconds. For the SmartLog Pro®, it is e...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog V5
,
SmartLog Pro
Tagged:
SmartLog V5
,
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Polling
Can the ESD transactions stored on the SmartLog Pro® be viewed without the use of the TEAM5 software?
2520 views
No....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
What are the circle icons on the far bottom left of the display of the SmartLog Pro®?
2238 views
Those icons represent communication between the SmartLog Pro® and TEAM5 ESD software. Both icons should constantly be flickering indicating continuous communication with the software....
Posted in:
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
Is the SmartLog Pro® compatible with SmartLog X3 and SmartLog V4 units?
2294 views
No. When you purchase a SmartLog Pro® you will need to update the TEAM5 software. The update allows the TEAM5 software to communicate with the SmartLog Pro. At the same time this update will affect the performance of the SmartLog X3 and SmartLog V4. If you wish to add a SmartLog Pro® to you...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
SmartLog X3
,
SmartLog V4
How do you enable viewing analog data (resistance, temperature and humidity) in TEAM5?
3678 views
First you will need the to update the client software that runs on the SmartLog Pro to at least version 4.05.01. Please contact the EMIT factory for a link to download the latest version. Next you will need to follow the procedure below for enabling the feature in the TEAM5 software: - Go to the ...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Preferences
,
Client Software
,
Download Analog Temp RH
,
Analog Data
,
Humidity
,
Temperature
,
Resistance
How do you enable the relay on the SmartLog Pro®?
2698 views
The relay terminal is located on the back of the SmartLog Pro®. Instructions for configuring it are described on page 8 of the SmartLog Pro® manual TB-6594, which is available for download here:http://documents.descoemit.com/pdf/TB-6594.pdf To enable the relay time in the TEAM5 software, t...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Relay
,
Relay Time
How can you accommodate visitors that need access to an area where a SmartLog is restricting access?
4883 views
What most customers do is add several visitor profiles into the TEAM5 User Edit window. Creating a visitor profile allows you to assign cards to them. So, when a visitor comes they can use a visitor card provided to them by the front desk. When you set up the visitor profile you decide what test r...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
SmartLog V5
,
SmartLog Pro
Tagged:
SmartLog V5
,
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Users
,
Turnstile
,
Visitor Profile
Can multiple supervisors have access to the TEAM5 Enterprise software at one time?
3735 views
Yes. Within the TEAM5 Enterprise software there is a feature called “Remote Admin”. This feature is located in Admin > Network Admin > Network Apps > Remote Administrators. This feature is a remote application that will reside on the supervisor’s desktop and allows access...
Posted in:
Software
,
TEAM5 Enterprise
Tagged:
TEAM5 Enterprise
,
Remote Admin
How many ESD tests can be stored on the SmartLog Pro®?
3211 views
The SmartLog Pro® records all ESD transactions to its 8Gig SD Card. The SD Card will store tens of thousands of transactions before exceeding its memory. The SmartLog Pro® is intended to be used with the TEAM5 ESD Software which continuously polls all stored transactions freeing up any memo...
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
Memory
,
TEAM5 Enterprise
,
SmartLog Pro
,
Polling
Can the ESD transactions stored on the SmartLog Pro® be extracted without the use of the TEAM5 software?
3102 views
No....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Polling
Will the TEAM5 software capture a smock test?
3679 views
TEAM5 does not have a reference for a “Smock Only” test, but you can perform a smock test in place of the wrist test. TEAM5 has fields within the user table that will allow for “Smock Only Test” reference. This note can appear on daily ESD reports....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Users
,
Accessories
,
Smock
What should the Poll Frequency be set to when using a SmartLog Pro® in TEAM5?
4529 views
The poll frequency should be set to a minimum value of 1. You should not use a 0 setting for the Smartlog Pro® unless you have very few users....
Posted in:
Software
,
TEAM5
,
TEAM5 Enterprise
,
Hardware
,
SmartLog Pro
Tagged:
TEAM5 Software
,
TEAM5 Enterprise
,
SmartLog Pro
,
Polling
Page: 1 of 1
Live Chat Support Software