Support Center > Knowledge base> Category: TEAM6 Desktop
Category: TEAM6 Desktop
11 Articles
Orange arrow Can I import my TEAM5 data into TEAM6?

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  Yes. TEAM6 has an Import Data from TEAM5 feature in the Admin-Database section....
Orange arrow How often does the TEAM6 software collect ESD transactions from each SmartLog?

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  TEAM6 continuously polls the ESD transactions off each SmartLog device it is communicating with. For the SmartLog Pro®, it is estimated that the polling cycle for 1 is approximately 2 seconds. Each SmartLog Pro® added to the software will add an additional 2 seconds....
Orange arrow Will the TEAM6 software capture a smock test?

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  Yes. TEAM6 has a field that you can mark if the user will be testing a smock and the SmartLog Pro® has a graphic indicating smock testing....
Orange arrow Is TEAM6 limited to a specific number of SmartLog Pro® units?

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  No, there is no limit to the number of SmartLog Pro® units that may be added....
Orange arrow How do you update the SmartLog Pro® using TEAM6?

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  Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/Resources.aspx...
Orange arrow What can I do if my SmartLog Pro® unit goes offline and back online in TEAM6?

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  Please make sure that you have POLLING turned ON when you are in the TEAM6 System Monitor screen to see the latest status. If a SmartLog Pro® does not respond in the preset time limit, the unit is reported as “offline”. This does not necessarily mean there is a problem with the Sma...
Orange arrow Is TEAM6 compatible with SmartLogs older than the SmartLog Pro®?

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  The TEAM6 software is only compatible with the SmartLog Pro®. Any previous hardware version (SmartLog V5™, SmartLog V4™, SmartLog X3™, SmartLog PGV or Datalogger) cannot use this software without first upgrading their hardware....
Orange arrow How do you update the TEAM6 software?

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  Please watch a short video with instructions on this subject in the TEAM6 Software Videos section of our website: https://emit.descoindustries.com/Resources.aspx...
Orange arrow What are the differences between TEAM6 Desktop and Server?

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  TEAM6 Server allows access to network administration, network status/reporting features, access control options, time clock options, and import/export options that are not part of TEAM6 Desktop. Please see the chart below which details the differences between the versions of TEAM6....
Orange arrow Is TEAM6 a free upgrade?

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  TEAM6 is offered as an annual subscription or as a one-time permanent purchase. Existing TEAM5 customers may be eligible for an upgrade discount. Please contact the EMIT factory....
Orange arrow How do you repair the TEAM6 database?

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  There is a Repair function found in the Admin - Database section of the program for this purpose....

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